Skip to main content

Effective Date: April 22nd 2024

Ploymedia Inc. – Brand Name: SOXOS

Address: 711 Garyray Dr, North York, ON M9L 1R2
Telephone: (416) 551 1216
Email: info@soxos.ca

Introduction

At SOXOS, a brand under Ploymedia Inc., we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and mailing address when you create an account or place an order.
  • Image/Photo Submissions: Photos or images you upload for the purpose of creating custom sock designs.
  • Usage Data: Information collected automatically through tracking technologies like Google Analytics and Facebook Pixel, such as your IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To create and deliver your custom sock designs.
  • Customer Support: To respond to your inquiries and provide support.
  • Marketing and Analytics: To understand website usage, improve our services, and provide personalized marketing communications.

3. Disclosure of Your Information

We do not share your personal information with third-party companies, except as necessary to provide our services (e.g., payment processors) or as required by law.

4. Data Retention and Deletion

  • Retention Period: We retain your personal information and uploaded images for up to 6 months after your last interaction with us.
  • Deletion Request: You have the right to request the deletion of all information submitted by you. To request deletion, please contact us at info@soxos.ca. We will process your request within 30 days.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Privacy Rights

As a customer, you have the right to:

  • Access your personal information.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to or restrict the processing of your personal information.

To exercise these rights, please contact us at info@soxos.ca.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SOXOS (Ploymedia Inc.)
711 Garyray Dr, North York, ON M9L 1R2
Telephone: (416) 551 1216
Email: info@soxos.ca

Conclusion

We at SOXOS are dedicated to protecting your privacy and ensuring the security of your personal information. Thank you for trusting us with your custom sock designs.


By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.